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I've been interested for a long time about that nebulous quality known as emotional intelligence. It's supposed to have a huge impact on your success in life, but what does it really mean, and how do you measure it and improve it? With recommendations from the feelings triumvirate of the Dalai Lama, Steven Covey, and Ken Blanchard, I figured that Emotional Intelligence 2.0 would be a pretty good bet to clear up some of the mystery.
I wasn't disappointed. This book provides a great definition and framework for thinking about emotional intelligence, a quantitative tool to measure your emotional intelligence quotient (EQ), and 66 specific, practical steps you can take to improve your EQ. If you want to increase your EQ, this is probably the best tool out there.
Chapters 1 & 2: Defining Emotional Intelligence and Why It's Important
The authors start by contrasting how important EQ is to success with how much attention we tend to give it. Here are some stats:
- People with average IQs outperform people with high IQs 70% of the time
- EQ has zero correlation with IQ
- EQ accounts for about 58% of performance in most jobs
- People with high EQ make $29, 000 more than people with low EQ, on average
- EQ point increases are highly correlated with salary ($1, 300 increase per point)
Unlike IQ, you can substantially increase your EQ with effort. Because of our brains' wiring, it's a biological fact that our first reaction to any event will be an emotional one, but only 36% of people are able to accurately identify their own emotions as they happen.